What words strike fear in peoples' hearts? Words like "Cancer" , "Heart attack" , "Terminal", something related to health? What about words like "Fail" , "Denied" , or the more social yet equally dreaded "Friend zone" that many men loathe?
Now let's pretend you're not a person anymore. Let's pretend you're a corporation. Let's pretend you're a business, and you have a product or service to provide to a consumer base. Now what are the worst words you can hear? How about "Boycott" ? Okay, that's going to ruffle your feathers but really it's probably only the minority that will say something like that. How about "Embargo" ? That's a lot scarier, isn't it? A whole country or governmental authority absolutely prohibits trade with you. How about we simplify here, how about "Cancelling" , "Refund", or how about "No" ?
If you have complaints about your cellphone company, how bad would it be to simply cancel, pay the excess fees, and find a better provider? If you don't hate them enough to cancel, then what is the use of complaining? Why did you decide on a contract plan before doing an appropriate amount of consumer research? Were you swayed by advertising or deals that someone offered you on the phone or in person which seemed immediate for some unexplained reason (i.e. because they really were not) ?
Your contractor did a lousy job fixing your roof. Why didn't you search for one that was recommended by others? Why did you seek one out who was cheap, but had next to no referrals, the few of which he may have had being from people from whom you have six degrees of separation? When people gamble on what is less expensive, they incur upon themselves a high risk of damage and malfunction cost, which in turn incurs the greatest cost of all, time. I am not speaking from a position of wealth. When I start making money for myself, If I do not have enough money to buy what is considered quality merchandise, I shall simply do without it. I do not plan on buying comcast internet and television when I move for residency. I plan on buying USB internet (one that I have researched and is found to be sufficient) and I plan on doing without television. It's a bit ridiculous to think that someone should do without television when they have practically been raised on it solely to avoid having to deal with their cable company when there is a problem, but consider this; how much hatred pours into you when your cable company, telephone company, internet company, computer company, basically any company gives you a whole bunch of red tape and runaround every time there's a problem? The next time you pick up the phone to call someone, for how long would you want to be on hold? What if I told you that, if you gave up cable TV ( and got, say, netflix or something similar instead, or simply did without and pocketed the extra $100 and change per year ), you would have to listen to 3 hours less of hold music per year? That's assuming there are 6 service interruptions per year in TV programming where you are, and it also assumes each hold session lasts only thirty minutes.
How often have you known a radio to break down?
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